Do you deliver?
Yes. We deliver nationwide Monday to Friday, except for the usual major holidays - Good Friday, Easter Monday, Christmas Day and the morning of ANZAC Day.
What are the rules around alcohol delivery?
We can’t leave restricted goods such as alcohol unattended at an address. So please make sure that someone over the age of 18 will be available to take delivery – and they must have ID on them too.
How much do you charge for delivery?
Shipping is charged based on the postcode of the delivery address, and you’ll see any charges called out in checkout. Our current delivery charges are:
|Chatham Island, Great Barrier Island, Stewart Island
Click & Collect
Can I pick-up my order in store?
Yes, we have a Click & Collect service available. You may order online and collect your parcel instore, simply select the location closest to you at online check out.
I no longer want my order. What should I do?
If you are unhappy about any aspect of your delivery or would like to return your order, please contact the customer support team here with your order details.
For stock purchased for an event, we offer a 20% sale or return policy. This means that you can have peace of mind if you over order that some product can be returned. Product that is returned must be in re-saleable format – i.e. packaging unbroken and not damaged in any way. We will then arrange either a replacement or refund.
My order has missing or broken items, what do I do?
If your order has been damaged prior to delivery or is missing items, please contact the support team here with your order details. We will then look into arranging a replacement or a refund.
Your LK Team